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Critical Care Nursing Services

The Critical Care Nursing Services is organized to provide a multidisciplinary team approach to critical care patients in a state-of-the-art setting. Critical Care Nurses are Adult Cardiopulmonary Life Support (ACLS) certified and proficient in various high-level nursing skills. 

They are experts in evaluating intensive care patients, administering care, recognizing complications, and coordinating with other critical care team members. Successful Critical Care nurses also excel at interpersonal communication, leadership, strategic planning, critical thinking, and decision-making.

Working collaboratively with a multidisciplinary team of Critical Care fellows, Critical Care nurses, Respiratory Care practitioners, clinical pharmacists, nutritionists, physical therapists, and others, the department strives to provide the best evidence-based care at the highest safety and quality standards. 

Critically ill medical and surgical patients are managed in a consultant-based system 24 hours a day, seven days a week by Critical Care Board certified Intensivists who are also qualified in the fields of Internal Medicine, Anesthesiology, Pulmonary Medicine, Infectious Diseases, and Emergency Medicine. 

The consultant-based coverage has been a role model worldwide. In addition, the department has become a center for promoting Critical Care education throughout the country and the region.

The Critical Care department and Nursing Services have an active clinical research program. They have conducted and participated in multiple international Randomized-Controlled Trials. Our participation in the research area is ongoing and recognized worldwide.


Scope of Service


General Critical Care Services incorporates a 21-bedded Medical Intensive Care Unit, an eight-bedded Burns Unit, a 9-bedded Surgical Care Unit, a 14-bedded General Intensive Care Unit, an 8-bedded Neuro Critical Care Unit, an 8-bedded Trauma Intensive Care Unit, a 15 bedded Respiratory Intensive Care Unit and a 15 bedded Progressive Recovery Unit (HDU). All eight units operate at 100% occupancy and can render care to multi-organ system failure patients requiring ventilator support and advanced hemodynamic management. There is approximately 420 nursing staff employed within the nursing services to support general critical care operations.​





Units

















Key Performance Indicators (KPI)

1. Patient Measures

  1. In-patient Falls Risk Assessment Compliance.

  2. In-patient Falls Rate.

  3. In-patient Falls Rate with Injury.

2. Pressure Ulcers

  1. Pressure Ulcer Assessment Compliance.

  2. Pressure Ulcer Prevalence.

  3. Pressure Ulcer Incidence.

3. Pain Management

  1. In-patient Initial Pain Assessment Compliance.

  2. Pain Intervention for in-patients with Pain Score of ≥4/10.

  3. Pain Reassessment after Pain Relief Intervention.

  4. Pain Prevalence.

4. Early Rescue Measures

  1. Adult Code Blue Incidence Rate.
  2. Adult Code Blue Case-Survival Rate.
  3. Initiation Time of Basic Life Support in-hospital Adult Code Blue.
  4. Initiation Time of Advanced Life Support in-hospital Adult Code Blue.
  5. Code Blue Team Response Time .
  6. No of CCRT activations that require ICU admission.
  7. CCRT follow up duration more than 48 hours.
  8. No of CCRT activations per time frame.
  9. No of CCRT activations within 6 hours ED transfer.

5. Infection Prevention

  1. CAUTI.

  2. CLABSI.

  3. VAP.

  4. Hand Hygiene Compliance.

6. Medication Administration

  1. Medication Administration Errors.