Clinical Performance and Innovation

The Corporate Clinical Performance and Innovation (CCPI) department was established in 2016 to achieve Safe, efficient, effective, and innovative clinical care

Vision

Towards efficient, effective, integrated, and innovative MNGHA’s clinical care.

Mission

• To establish high-quality data-driven clinical performance standards and management.

• To deliver patient-centered, highly coordinated care.

• To create a clinically led innovative approach to healthcare empowered by the latest technology.

Achievements

• Post pandemics corporate recovery planning

• Corporate winter pressure planning program

• Transformation of urgent and emergency care across MNGHA

• Corporate programs of perfect weeks and perfect months to develop and implement internal professional standards across the organization

• Clinical Leadership development program

• Ambulatory care system transformation

• Long Term patient management program

There are six transformative corporate programs under the CCPI

Clinical Performance and Accountability

The development of clinical performance reports at corporate, regional, systems of care, and departmental level. It aims to achieve a data-driven organization and accountability culture by embedding the performance management responsibility at individual clinicians and organizational levels.

This program is developing an enhanced physician’s appraisal system intending to deliver data-driven objectives and a patient and individual-centered humanized annual clinician’s evaluation system.

Integrated Care Program

This program aims to ensure highly coordinated and seamless patients journeys across all sectors using innovative real-time escalation and actions

• iCARE This initiative focuses on the real-time coordination of care for inpatients areas across the organization
• iSURGE program, the focus is on enhancing the surgical access to care by better efficiency and coordination of care in OR rooms and surgical practice

The Corporate Telehealth Program

The aim is to establish and deliver telehealth as an essential part of clinical practice, focusing on outpatient, primary care, telemonitoring, and chronic disease management.

The Corporate Medical Informatics Program

The aim is to imbed Artificial Intelligence (AI) in clinical practice to support the safety and quality of clinical practice. This program has a solid international and national collaboration to develop AI-empowered clinical decision support tools and many AI and prediction modeling research projects.

This program intends to deliver the basics of data science training to all clinical staff. As part of medical informatics, the clinical documentation improvement program (CDI) aims to enhance the use of EHRs to improve the quality of care and remuneration.

The MNGHA standards Review Program

This program aims to provide regular on-site and in-depth reviews of all clinical services against the domains of safety, efficiency, effectiveness, caring, responsiveness and culture.

Allied Health professionals Performance management program

This program aims to develop the clinical performance and accountability framework for the allied health professionals across the organization

 

Dr. Joud Abduljawad, MD FRCEM

Corporate Chairman

Dr. Joud Abduljawad qualified from Damascus university medical school in 2001. He obtained the Royal College of Emergency Medicine Membership in 2007 and Fellowship of Royal College of Emergency Medicine in 2011. He was appointed as a consultant in Emergency medicine at The Princess Alexandra Hospital NHS Trust. Dr. Joud was appointed as Clinical Director for Urgent and Emergency Care in 2012 and Clinical Director Medicine and Urgent Care in 2013. He became a specialist advisor to the Care Quality Commission in 2012 and clinical lead for Urgent and emergency care in London in 2014.