Social Services
The Social Services Department is a composite part of the entire health care team of the Ministry of National Guard Health Affairs, King Abdulaziz Medical City (MNGHA-KAMC).
The Department exists mainly to help out the patient, including his family; to be aware of his state of health; to be able to live out his particular illness; to cooperate with the MNGHA-KAMC health care team in the process of giving relief to such disease; to identify the needs of the patients; make known to the MNGHA-KAMC health care staff such needs and enable the patient and his family to meet such necessities.
The Department helps the whole institution attain the highest possible patient service and care level.
Mission of Social Services
Our mission is to assist the multidisciplinary Health Care Team in providing comprehensive health care services for the patients, families, and MNGHA personnel by recognizing and dealing with his/her social and psychological needs. The well-trained social worker offers efficient and effective service to endure that patients, families, and MNGHA personnel receive the highest quality of care.
Vision of Social Services
- To be a leading Department in the Kingdom of Saudi Arabia performing Social Work in liaison with all medical team professionals.
- To provide excellent social services delivered by a skilled and valued workforce.
- To apply new approaches and technologies to advance patient care
- Setting a high standard of training for University students in the Social Work field.
Objectives of Social Services
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To solve patients and families social problems in order to benefit the most from their treatment.
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Participation in health programs and educating public by holding International day and/or any event related to illnesses and how to cope on it.
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Enhance hospital coverage rate of Social Workers and provide adequate support to patient needs
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Communicate and coordinate fully with the patient and Health Care Team within proper time frame.
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Develop appropriate social work training program for University students.
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Ensure that employees possess the required knowledge and skills to do their job efficiently and effectively.
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Improve Department positions in the management level to provide strategic support for staff.
Social Services Programs
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Support Group Therapy (i.e. Burn Unit Patients, Dialysis Patient, Long-term Patients).
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Provide Educational Teaching Program to Long-Term Patients.
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Education Teaching Program to Cancer Patients.
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Educational and Recreational Activities for Pediatric Patients.
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Mother and Child Educational Program.
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International Days for all Patients.
Social Services Education and Training
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Provide continues Training Program for Students from different Universities.
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Mother and Child Education Program with Child Care Association.
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Association in providing training at the Covid-19 Vaccination Center/Hub.
Social Services Achievements and Awards
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Delivered more housing options for patients and families coming from outside Riyadh as momentary shelter.
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Provide Medical Equipment’s for needy patients who cannot afford.
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Provide financial assistant to needy patients through internal assessment and referral to Patient Friends Committee.
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Conduct Support Group Therapy for patients and families.
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Implement long term patients education Program and schooling.
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Continuous Virtual call to connect admitted patients to his/her family at home.
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Professional Development of the Oncology Specialist in coordination with SANAD (WEBINAR)
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Successful opening of iPads and Electronic Games with the participation of the Royal Highnesses and His Excellency Dr. Bandar Al Knawy, Chief Executive Officer, MNGHA.
Social Services Leadership
Social Services Contact Information
Department Email: MNGHA-KAMC: Socialsvcs1@ngha.med.sa
KASCH: Socialservices_kasch@ngha.med.sa
Department Extensions
Social Services MNGHA-KAMC : 12022/10152/14642
Social Services KASCH: 52073