Emergency Medicine

Emergency buidling gate The Emergency Medicine Department at King Abdulaziz Medical City’s mission is to provide timely, appropriate, and state-of-the-art emergency care for National Guard employees, their families and anyone who is critically ill or injured that seek our help. We are dedicated to improving the outcomes of acutely ill and injured patients through high quality, evidence-based, and cost efficient care, education, and research.  We have taken giant steps in the area of quality improvement and quality interactions with our patients and is still making headway towards climbing the mountain, working closely together in collaboration to continue and maintain our achievements.  Components of the mission are aimed towards attaining a center of excellence for the provision of emergency care and include:

  • Patient Care

  • Promotion of Emergency Care Standards

  • Quality Improvement

  • Educational Programs

  • Research



Resuscitation Unit / Critical Care is a 16-bed units with state of the art equipment used for critically ill patient who are in immediate need for life saving measures.  It has the capacity to perform emergency operative procedures and care of the ill and injured patients including trauma patients.  This area has five (5) negative pressure rooms to manage critically ill patients with airborne precautions.


Acute Care Unit / Adult Care contains 24 beds that provides expeditious care to those patients that are signed into the unit, conscious sedation and highly acute patient and overflow of level II patients in Resuscitation Unit.  This area sees patients with pulmonary complaints, especially COPD and asthma exacerbations.


Rapid Assessment Management Unit (RAM) functions as the main ED assessment and initial selected management unit for all non-critical and non-suspected acute respiratory illness patients.  It is the area where the decision to either triage away to other facility, send home or sign-in for further assessment and management in either the Acute Care Unit, Clinical Decision Unit or Acute Admission Specialized Unit.


Clinical Decision Unit (CDU) provides a continuum of the highest quality emergency care to a select population of ED patients who would otherwise require admission in a cost effective, evidence-based manner leading to reducing admission rates and increasing patient satisfaction.


Emergency Medical Services (EMS) provides immediate medical care to the people who most need it, without which, heart attacks and accidents would lead to many more fatalities.  The EMS is the corner stone of any health institution or medical sector looking to improve the healthcare in the community locating in its catchments area.  The EMS aims to be ideal model to improve response tie, coverage and quality parallel with the evolution of medical civilization in the Ministry of National Guard.


Clinical Toxicology provides consultation service to all ED, inpatient, and outpatient poisoned patient.  It also provides 24/7 multi-disciplinary medical care, teaching, and research in medical toxicology to NGHA patients while minimizing unnecessary cost.

flue clinic building


Flu Clinic is an 18-bed unit that functions as the dedicated receiving and managing unit for all stable suspected acute respiratory illness patients presenting to the ED.


Drive Through Screening Unit (DTS) functions as the initial screening for acute respiratory illnesses, directing OB patients to L&D Entrance, pediatric patients to KASCH, as well as to control and limit the flow of visitors and unauthorized employees in ER.  This unit also facilitate and expedite direct ambulance transit through ED Gate #3 to the Ambulance Entrance.


Emergency Medicine Residency Training Program encompasses the content and scope of the specialty, the evolving body of knowledge, the procedural and interpersonal skills, teaching, and research.  It provides immediate access to the latest academic knowledge from experts dedicated to guiding and counseling young emergency physicians.  It also provides a sense of focus and motivation in the pursuit of a tangible short-term objective, graduation. That sense of focus is extended through preparation for the certification examination. Against this background, then, it is easy to see how recent graduates of residency training programs are truly at their peak in knowledge and training.


The ED Coordinator Division are a team that is dedicated to improve and promote standard quality of care to patients and act as the representative of ER Administration.  They function to ensure optimum utilization of Emergency Beds by coordinating with all units within the Emergency Department and liaise with the Admission Office to ensure that patients are admitted promptly to inpatient beds. ER Coordinators facilitate the transfer of Inpatient to other Institutions outside KAMC for further care and management and making sure that patients transferred from other facilities outside KAMC are received and accommodated.  All areas of Emergency Department has been managed and observed by the ER Coordinators for 24 hours assuring the smooth flow of operation in the area.


Quality Management Performance Improvement & Audit Division is operated by the ED QM Specialist who plans, designs, coordinates and oversees execution of audits approved by the ED Chairman. He also analyses the data outputs to generate official reports to the respective authorities via the ED Chairman. He is assisted by (3) three Patient Care Technicians (PCT’s), who are implement gathering of the data then, entering it on the computer.



Disaster Management develops and implement the plans and procedures to be followed by the Administration and staff in handling its response to internal emergencies, external community emergencies, epidemics, natural or other disasters.  It is established to maintain contact with all internal and external bodies involved in emergency management and identify their roles and responsibilities.  Disaster

Management coordinates education and training efforts for implementing Emergency / Disaster Preparedness Plan and subsequent drills of all employees.  Evaluates Emergency / Disaster Preparedness Plan regularly, identify and propose corrective actions and update the plan annually as necessary.  It develops a mechanism for post Incident Evaluation and report Disaster Plan updates, mock drill results and any other crucial information to CREMC.



With the widespread of MERS Corona Virus in the Kingdom, the decision to close the whole organization was implemented.  This became a good chance for the Emergency Medicine Department to restructure the whole area.  With the new transformation, they came up with an idea to have a Drive-Through Screening Unit, which is first time to be seen in the Middle East and the establishment of Flu Clinic where the patients with symptoms of Acute Respiratory Illnesses (ARI) are being assessed.  This started its operation last October 25, 2015.

Last Modified

01-Dec-2020 03:55 PM