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Ambulatory Care Services Achievements and Awards


Achievements and Awards of the Ambulatory Care Services at KASCH

  • Most of the Departments in KASCH have had their clinic structures changed. First Visit and Follow-up have been moved around based on how many patients are in each section's clinic.
  • Redesigning the clinic helps make better use of clinic slots and see more new patients within 4 weeks of the date they were referred.
  • Most medical specialties at KASCH have a virtual clinic, which helps patients avoid going to the hospital more than they need to and makes better use of clinic slots.
  • With the help of the BESTCare Enhancement Committee, opening the booking system to 6 months means that patients are more likely to have confirmed appointments when they go to the clinic.
  • How to schedule patients effectively and reduce the number of people who don't show up: Instructions to all MDs who cover the clinic, including a PDF file and an infographic:














  • Outpatient Clinic Waiting List Report for KASCH

The goal of clearing the ACC-KASCH waiting list by 2020 means that all patients got the appointments they needed (there were no people on the waiting list), according to a report that will be released in November 2020. By May 2021, almost 96% of people on the waiting list will have gotten the appointment they asked for, and the other 4% will get the appointment they asked for through the new clinic and slots.

  • 4 Weeks to Get Help

Our most recent report shows that 71% of all accepted new referrals to KASCH medical specialties were seen within 4 weeks of the date of the referral. 98% of the referrals that were accepted had their appointments confirmed. 57% of all new referrals that were accepted were given a fixed date appointment within 4 weeks of the date they were accepted.





Last Modified

3/14/2023 12:25 PM