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Digital Government Authority
Registered on Digital Government Authority: 20221231224

The Ministry of National Guard Health Affairs is a large health organization providing modern medical care to National Guard employees and their dependents. It employs a large staff of physicians, nurses, technicians and administrators to meet the needs of the patients. Therefore it has many departments to ensure outstanding performance.


Administrative Services

Administrative Affairs

Corporate Legal Affairs

Protocol Department

Financial Affairs

Public Relations and Media Affairs

Employee's Social Club


Logistics Services and Contract Management

International Nursing and Paramedical Recruitment Department

Technical Support Services

Healthcare Technology Management

Communications


e-Health Services





Development and Control Services

Quality Management

Internal Audit Department

Planning and Statistics Division

Infection Prevention and Control Department

Security and Safety Services

Military Police


Administrative Affairs

Administrative Affairs is one of the main departments involved with National Guard Health Affairs’ daily operational needs. It plays a vital role in the provision of manpower needed for National Guard Health Affairs operations in the kingdom's various regions. Administrative Affairs consists of the following departments:

  • Corporate Manpower Services

  • Corporate HR/Payroll Services

  • Corporate Recruitment Services

    • Corporate Medical Recruitment Services

    • Corporate Nursing and Clinical Recruitment Services

    • Corporate Administrative and Support Services

  • Corporate Credentialing and Skills Management

  • Corporate Administrative Process Improvement Management

  • Government Relations

  • Employee Relations

  • Staff Support Services

  • Office Services

  • Badging Office


Protocol Department


Public Relations and Media Affairs Department



The Public Relations and Media Affairs Department is considered to be at the forefront of National Guard Health Affairs through its numerous programs aimed at clarifying the organization’s activities throughout the Kingdom of Saudi Arabia with divisions in the Central, Western and Eastern Region.

The department also arranges all aspects related to conferences, medical symposiums and receptions held in all regions and provides guests with information on the organization and culture, as well as arranging tours of medical centers and visits to various landmarks.

Public Relations and Media Affairs oversee all aspects of media coverage for all significant events including separation operations for conjoined twins; liver operations and open hear surgeries.

Corporate Legal Affairs


Corporate Legal affairs is the legal reference for all MNGHA departments with regard to their works and practices, and includes Investigation Department and CCTV Department. Corporate Legal Affairs reports directly to His Excellency Chief Executive Officer due to its high importance as for contributing to the functioning of MNGHA. Since its establishment in 1997, Corporate Legal Affairs has been performing the following tasks:
  • Provides legal opinion and advice regarding the interpretation of laws and regulations and all referred problems, grievances, allegations and claims, as well as participating in investigations thereof.

  • Works on the study and standardization of all legal procedures applicable in MNGHA

  • Reviews the preparation and drafting of legal contracts concluded by MNGHA with other entities.

  • Represents MNGHA in cases brought by and against it before the courts or bodies of judicial and litigation capacity of all kinds and degrees, and nominating the appropriate advisors accordingly.

  • Oversees the update and preservation of regulations, decisions, instructions and data related to organizational procedures, and benefiting from the technical capabilities in processing them.

  • Follows up the workflow of the department’s employees and its affiliates, and coordinates between them, as well as reviewing all relevant issues.

  • Prepares periodic reports on the department's activities, achievements, improvement proposals and future plans.

Financial Affairs

The Financial Affairs Division functions on a Corporate/Regional level and is responsible for managing the inflow and outflow of allocated funds for National Guard Health Affairs' Hospital Programs and its facilities, as well as non-MOF financial activities.

Financial Affairs provides National Guard Health Affairs with the highest quality service ensuring the efficiency, accuracy of financial transactions and interprets financial information, oversees the preparation and monitoring of budgets and strategic financial planning on a corporate level, as well as timely generation of financial reports.

Employees Social Club

The Employee Social Club provides great services at minimum monthly fees; the employee is eligible for priority booking and trips, dining centers and restaurants, shopping malls and franchised stores. We also offer free interest, employee loans that can be processed on an emergency basis.

Recreational facilities include: indoor and outdoor swimming pools, movie theatre, tennis, carts, bowling, squash, badminton, aerobics, Irish football, Taekwondo, Karate, billiards, basketball, gym, arts and crafts, family getaways, youth trips, barbeques and weekend brunches. Trips are provided to all Golf Driving Range, Arabian Horse Farms and other Saudi Cities of cultural significance.

Logistics Services and Contract Management

Two departments, Logistics Services and Contracts Management, were amalgamated into one division effective December 2004, now known as Logistic and Contracts Management. Both departments have similar functions and responsibilities, to provide the needed supplies, consumables, equipment, construction and services in National Guard Health Affairs.

International Nursing and Paramedical Recruitment Department

The International Nursing and Paramedical Recruitment Department is responsible of selecting the highest quality potential candidates from a broad spectrum of nationalities to work at National Guard Health Affairs' hospitals through recruitment trips.

During recruitment trips, a glimpse about King Abdulaziz Medical Cities is presented to give the potential candidates an introduction about King Abdulaziz Medical Cities Hospitals. These trips are arranged to: Malaysia, South Africa, United Kingdom, Ireland, and Singapore.

The department hands out promotional materials such as introductory guide to the potential candidates about King Abdulaziz Medical Cities, multi media CDs, pamphlets and posters which were disseminated to the recruitment agencies to further maximize the advertisement of King Abdulaziz Medical Cities hospitals.

Technical Support Services


Healthcare Technology Management

Healthcare Technology Management is responsible for the management of medical technology at King Abdulaziz Medical City, Iskan Poloyclinic, and HCSC. This is accomplished through the implementation of specific programs aimed at the safe and effective use of medical technology by well-trained Saudi professionals.

The department has installed a new improved database (through an automated system) to handle the data entry of all requisitions from all National Guard Health Affairs departments. Such requirements will be evaluated before being approved, to avoid any duplication or redundancy.

e-Health Services

The Electronic Health Services Department was founded on July 2008. The Department is responsible of the following internet websites:

  • Ministry of National Guard Health Affairs website.

  • King Saud bin Abdulaziz University for Health Sciences website.

The department's mission is to facilitate the process of getting medical and educational information through the websites. In addition to that it develops the electronic services that are provided by the websites.

Communications

The Communications Department offers various telephone and communication systems support for the private and business needs of the Ministry of National Guard Health Affairs employees. All Program Employees are entitled to obtain a “Personal Access Code” for their national and/or international telephone calls.

The department includes:

  • Billing Services.

  • Paging Services.

  • Voicemail Services.

  • Customer Services.

Development and Control Services

Quality Management

The mission of the Quality Management Department is to support and facilitate all areas of the National Guard Health Affairs Healthcare System in providing the highest quality services through a strong interdisciplinary team. It promotes the development of Quality Management professionals who are able to embrace proven theory, evaluate research and communicate effectively with other health professionals, peers and community.

Year 2004 was a turning point for Quality Management with the amalgamation of Quality Management Primary Healthcare and the King Abdulaziz Medical City Quality Management Department.

Planning and Statistics Division

The Planning and Statistics Division provides support for informed and effective decision-making across the organization through evaluation, surveillance and research, based on analytical studies and statistical information. The Division includes two departments:

  • Planning and Decision Support Department.

  • Statistics and Scientific Computing Department.

Internal Audit Department

Internal Audit is a recognized professional management support department of National Guard Health Affairs. It functions independently and reports directly to the Chief Executive Officer. It provides management with comprehensive and diversified appraisals of the whole operation, which includes management of all divisions and departments in all National Guard Health Affairs' Regions with the main objective of protecting and maximizing the utilization of resources which include but are not limited to funds, manpower, equipment, installations, utilities, supplies, etc.

The following are the departmental entities:

  • Financial Audit

  • Operational Audit

  • Follow Up

  • Investigation

  • Organization and Management

  • Administrative Inspection

  • Inventory Control

Infection Prevention and Control Department

The Department Goals are:

  • To maintain a comprehensive system to monitor all infectious diseases and epidemics in the kingdom.

  • To set strategies to control endemic infectious diseases within the community (TB, Brucellosis, Hepatitis, etc).

  • To evaluate and implement action to ensure a safe and healthy environment for patients, personnel and visitors.

  • To prevent infectious diseases in all our population through different campaigns like vaccination campaigns for children and soldiers,

  • Educational campaigns to prevent the spread of infectious diseases.

  • Prevent hospital- acquired infections in our patients which contribute to morbidity and mortality and increase cost.

The Departments Daily Activities Include:

  • Food Services Inspections.

  • Water Inspection.

  • Air Inspection.

  • Multi-Resistant Bacterial Monitoring.

  • Prevention of Needle Stick Injuries among Healthcare Workers.

Security and Safety Services

Military Police

The Military Police is responsible of keeping security and guarding King Abdulaziz Medical City and its related facilities. The Military Police consists of the following sections:

  • Security Police.

  • Employee Badge Office.

  • Stickers Office.