The department services operate 24 hours a day, seven days a week, with identified cover for all unit/wards in scope, with dedicated staff for extended hours across 365 days. The primary responsibility of the bed management service are in the areas of Admission Office, Medical Coordination, Discharge Office, Bed Management Command Center, Case Management Program, Advance Case Management Team, Medical Equipment Dispensing Unit, Call Center for Soldiers in Southern Border, and Long Term Care Facilities Services.