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Digital Government Authority
Registered on Digital Government Authority: 20221231224

Communications

Communications (KAMC-WR)

Communications – Western Region provides advanced telecommunications infrastructures and services in order to enhance the quality of communications services available for KAMC-J users and patients. The introduction of latest and highest communication system technologies assist healthcare providers to improve their productivity and patient services options to offer premier health care quality and in effect, accelerate customer response and facilitate improvement.

Department Capacity

Statistics:

Communications WR is providing 20 different communication services to 6000 staff in 10 different locations serving 725000 patients.

Scope of Services

  • Operation and maintenance of the following communication systems and services:
  • IP Telephony and Wireless phones
  • Mobile signal coverage inside buildings
  • Mobile and Data SIM
  • Radio communication
  • Contact Center and IVR
  • IP Fax
  • Pager
  • Medical emergency codes activation and On Call doctors communication
  • Telephone Operator and Phones Directory
  • Public Address Announcements
  • Calls Billing and Recording

Divisions

  • Administration
  • Systems Operations and Billing
  • Maintenance
  • Call Center

contact us

Phone:0122266550​

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