E-Consultations

Patient Preferences for Receiving Health Education

​​In your opinion, how do you prefer to receive health education? (Regular video clips about healthcare, Regular newsletter, Live broadcasts with a specialist in the field or ​During your visit to the hospital while waiting for your appointment.​

Patient Preferences for Telehealth Services

​In your opinion, which services would you prefer to receive via remote/virtual healthcare? (First visit appointments, Follow-up appointments, Mental health appointments and All of the above​)​​

Measuring the suitability of a website for use by eldery

​In your opinion, what is most prioritize feature to add to facilitate the use of MNGHA website for the elderly? (Control font size or Audio reading of the text)​.​

Develop virtual sign language interpreter service

in your opinion ​what is your favorite feature in virtual sign language interpreter service on the website? (Change site font to sign language or Sign language keyboard).​​

The appropriate time to receive appointment reminders

​​How far in advance would you like to receive appointment reminders? (One day before, Three days before, ​One week before.​

The best way to communicate with home health care providers after the appointment

This consultation aims to evaluate the prefer way to communicate with home health care providers after the appointment. (E-mail, Phone call, WhatsApp, Through MNGHA Patient Services Application​)​​

The content you would like to add to the website

​The consultation aims to know the preferred content on the website (Health education brochures content, Clinical Trials, ​Content about hospitals and medical cities of MNGHA​​

Patient Application Services

​This consultation aims to evaluate the services offered in the Patient Services application and what service might need to be developed and improved (Medical Report, Tests Results, Medication Refill,Other)​​

What is the best way to communicate with beneficiaries

​The consultation aims to measure the best way to communicate with beneficiaries by involving the general public in expressing their opinions and feedback (Telephone communication, WhatsApp, MNGHAcares Account on the X platform, MNGHA Website, Short text

What is the best way to remind patients of their medical appointments

​This consultation aims to evaluate the preferred method for reminding patients of their medical appointments (Reminder SMS, A phone call as reminder appointment (IVR),Personal Reminder E-mail, Patient Portal Application Notifications )

The service you would like to add to the website

​The consultation aims to know the preferred service on the website (Sign Language Service, Website assistance service)​​

Key Services Added to the website

The consultation aims to highlight the most important services added to the website (Medical educational content according to the target audience, Find location, Find MNGHA Professionals).​​