Project Leader:
Team Member
Mohamad Alharbi
Yvette Zanabu
Myer Lawrence
Elham Al Enizi
Mona Alshami
Amar Khaleel
Hamam Al Momani
Hussam Shehata
Thamer Al Otaibi
Areej Alkhesafi
Status
Ongoing
Reason of Initiating QI Project
Long waiting time in Infusion Unit 62 has led to a decrease patient and staff satisfaction and an increase in patient complaints.
Impact of The Project on Patients Care
Long
waiting time in chemotherapy Infusion Unit 62
has led to frustration
for
both patients
and healthcare
providers, decrease
patient
and staff satisfaction
and increase
patient complaints. This QI project
aimed
to
reduce
the
patient waiting time to less than 30 minutes
from check in time to chair time,
to
optimize chair utilization at
Oncology Infusion
Unit and improve patient
satisfaction
and experience, as an outcome of healthcare delivered to our patients.
