In order to streamline the services provided at the Outpatient Department and the clinical services at KAMC-Riyadh after the recent closure of some hospital services due to the MERS-CoV outbreak, I am pleased to inform that Call Center - KAMC Riyadh has been established to commence on September 29, 2015. This new Call Center will be located near the Medical Library.
This newly established Call Center and its team will function as follows:
To respond to calls from patients and their families
To reschedule patients' appointments at the ACC
To reschedule surgeries/operations
To reschedule admission in all clinical departments
To provide the necessary assistance to ensure optimum patient care services is provided to all staff, patients and their families.
The Corporate Communications and ISID have provided the necessary technical support to establish this Call Center. It will be staffed with qualified Call Center Agents who will handle calls related to the above functions and will be headed by Dr. Tariq Debassi, Director, Ambulatory Care Center, KAMC-Riyadh.
Thank you for your continued support.