This service allows the patients who wish to cancel or reschedule an appointment at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers the feature of rescheduling and canceling appointments, as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time.
In addition, it allows the patients to send the appointment ticket via email and display it in PDF format.
It also provides the patients with the service of displaying the clinic location coordinates where the appointment was rescheduled.
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Log-in to the Patient Services portal using your Nafath, biometric, or credentials.
Go to the Main Page in the Patient Services Portal.
Click on the Appointments icon.
A list of all the scheduled appointments will appear.
Click on the appointment you wish to reschedule.
Click on the button [Reschedule].
Choose a suitable date and time to reschedule the appointment.
A pop-up message will appear, displaying all the appointment details.
Review the message details, then click on the button [Confirm].
You will receive a message confirming your appointment.
An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.
The patient must be eligible for treatment at the clinic that he or she wishes to reschedule.
National ID or Iqama number.
Mobile Number.
Military or employment enrollment confirmation.
Add reason (Choose up to two options)
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