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Registered on Digital Government Authority: 20221231224
Open a New Medical File Electronically
Published:

Now, you can electronically open a new medical file for you and your dependents without visiting any of the MNGHA’s facilities.

To get the service on the Patient Service App

GET IT ON Google Play
Download on the Apple Store
User Guide Manual​


Contact us

Riyadh: +966-11-8011111

Jeddah: +966-12-2266666

Al Ahsa: +966-13-5339999

Dammam: +966-13-8532555

Al Madinah: +966-14-8669999​


FAQs​

​Please submit a request through the Medical Eligibility e-service on the below link:​

​ https://ngha.med.sa/english/eservices/pages/medalg.aspx

​Please make sure that all data entered is correct.​

​You can contact the technical support of the National Information Center through the call center: 800122111, Twitter account @NIC_Care ​or via e-ma​il: Support@nic.gov.sa ​​​​

​The sponsor must log in to Patient Services application, then Group Management, and then add the family members and enter the required information.


​Please make sure that all data entered is correct for the sponsor and the dependent.​

​Please make sure that the following data is correct: sponsor date of birth, dependent date of birth, the national identity of the dependent.​

​

The sponsor can electronically open a medical file for first-degree relatives (father, mother, husband, wife, children). For more information, please visit the Registration office.​


You will not be able to open a medical file for the son if he is over 18 years old.


​You will not be able to open a medical file for the daughter if she is married.


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