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Service Details

Book New Appointment

This service allows the patients who wish to book a new appointment at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers the feature of booking appointments, as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time.

In addition, it allows the patients to send the appointment ticket via email and display it in PDF format.

It also provides the patients with the service of displaying the clinic location coordinates where the appointment was booked.

Service Level Agreement
App Store Google Play
Target Audience

Citizen

Service Cost

Free

Service Language

Arabic and English

Service Duration

Immediately

Service Delivery Channels

IOS Application , Android Application


User Manual FAQ
Service release date: 1/9/2016
  • Log-in to the Patient Services portal using your Nafath, biometric, or credentials.

  • Go to the Main Page in the Patient Services Portal.

  • Click on the Appointments icon.

  • Click on the button [Book New Appointment] then choose the type of clinic, the hospital, then the clinic and click on the button [Search].

  • Choose a suitable date and time to book the appointment.

  • A pop-up message will appear, displaying all the appointment details.

  • Review the message details, then click on the button [Confirm].

  • You will receive  a message confirming you​r appointment.

  • An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.

  • The patient must be eligible for treatment at the clinic that he or she wishes to book into.

  • National ID or Iqama number.

  • Mobile Number.

  • Military or employment enrollment confirmation.

Service evaluation

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly Dissatisfied

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Last Modified

5/20/2024 11:30 AM