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Service Details

Messages Review

This service allows the patients for reviewing the inbox in case there are incoming messages other than medication refill messages, requesting a new appointment, expiration of eligibility, or a response  requesting a new report, viewing messages issued from the complaints and suggestions icon, and submitting suggestions and complaints to the Patient Services Department.

Service Level Agreement
App Store Google Play
Target Audience

Citizen

Service Cost

Free

Service Language

Arabic and English

Service Duration

Immediately

Service Delivery Channels

IOS Application , Android Application


User Manual FAQ
Service release date: 1/9/2016
  • Log-in to the Patient Services portal using your Nafath, biometric, or credentials.

  •  Go to the Main Page in the Patient Services Portal.

  • Click on the Message icon

  • click on the message to view the details

  • An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.

  • National ID or Iqama number

  • Mobile Number

  • Military or employment enrollment confirmation

Service evaluation

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly Dissatisfied

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Last Modified

5/20/2024 11:30 AM