Open a New Medical File Electronically

Now, you can electronically open a new medical file for you and your dependents without visiting any of the MNGHA’s facilities.

To get the service on the Patient Service App

Google Play Apple iOS

User Guide Manual

Contact us

Riyadh: +966-11-8011111

Jeddah: +966-12-2266666

Al Ahsa: +966-13-5339999

Dammam: +966-13-8532555

Al Madinah: +966-14-8669999

FAQs

Please submit a request through the Medical Eligibility e-service on the below link:

https://ngha.med.sa/english/eservices/pages/medalg.aspx

Please make sure that all data entered is correct.

You can contact the technical support of the National Information Center through the call center: 800122111, Twitter account @NIC_Care or via e-mail: Support@nic.gov.sa

The sponsor must log in to Patient Services application, then Group Management, and then add the family members and enter the required information.

Please make sure that all data entered is correct for the sponsor and the dependent.

Please make sure that the following data is correct: sponsor date of birth, dependent date of birth, the national identity of the dependent.

The sponsor can electronically open a medical file for first-degree relatives (father, mother, husband, wife, children). For more information, please visit the Registration office.

You will not be able to open a medical file for the son if he is over 18 years old.

You will not be able to open a medical file for the daughter if she is married.

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Open a New Medical File Electronically

Open a New Medical File Electronically

To get the service on the Patient Service App

Contact us

FAQs

Service evaluation

Overview

Policies

Open a New Medical File Electronically

Open a New Medical File Electronically

To get the service on the Patient Service App

Contact us

FAQs

I am not eligible for treatment at the Ministry of National Guard Health Affairs, what is the next procedure?

I was not able to complete the request to electronically open a new medical file, what should I do?

I could not login using the National Single Sign-On, what should I do?

How can I electronically open a new medical file for my dependents?

As a sponsor, I was not able to complete the procedures for electronically open a new medical file for a dependent who meets the conditions, what should I do?

As a sponsor, I was not able to retrieve the dependent's data from the National Information Center, what is the next procedure?

Can I electronically open a medical file for a second-degree dependent such as a sister?

I could not open a medical file for my son, why?

I could not open a medical file for my daughter, why?

Service evaluation

Overview

Policies

Social Media

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