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Service performance statistics

Service performance statistics

Top Rated Services (till 5 services)

#
 Service
 Satisfaction Rate
1 Provide Home Health Care Service 5.0
2 Test Results Review 4.3
3 Laboratory Results Review 4.3
4 Radiology Results and Image Review 4.2
5 Vaccination Information Review 4.2
# Service Satisfaction Rate
1 Cancel Appointment 4.6
2 Laboratory Results Review 4.0
3 Test Results Review 4.0
4 Electronic Medical Record Details Review 4.0
5 Radiology Results and Image Review 3.9

Less Rated Services (till 5 services)

# Service
 Satisfaction Rate
1 Previous Visits History Review 4.0
2 Cancel Appointment 3.7
3 Reschedule Appointment 3.1
4 Book New Appointment 3.1
5 Dental Appointments Booking 2.6
# Service Satisfaction Rate
1 Review and Refill Prescriptions 3.3
2 Reschedule Appointment 3.0
3 Book New Appointment 3.0
4 Dental Appointments Booking 2.9
5 Provide Home Health Care Service 2.0
​ ​​

Service performance statistics

Product Service Name Total platform users Total uses of the service Number of participants in the rating Satisfaction Rate
Appointments
Book New Appointment 36,796,592 3,225,544 96,260 3.1
Reschedule Appointment 36,796,592 3,225,544 96,260 3.1
Cancel Appointment 36,796,592 3,225,544 540 3.7
Test Results
Test Results Review 36,796,592 6,062,917 134,195 4.3
Laboratory Results Review 36,796,592 2,437,696 134,195 4.3
Radiology Results and Image Review 36,796,592 1,133,992 65,805 4.2
Special Clinic Results Review 36,796,592 1687,978 65,805 4.2
Pathology Test Results Review 36,796,592 803,251 40,989 4.2
Prescriptions
Review and Refill Prescriptions 36,796,592 811,004 1,551 4.1
Review Inpatient Prescriptions 36,796,592 811,004 1,551 4.1
Review Outpatient Prescriptions 36,796,592 811,004 1,551 4.1
Review Emergency Prescriptions 36,796,592 811,004 1,551 4.1
Refill Prescriptions 36,796,592 811,004 1,551 4.1
Dental Appointments
Dental Appointments Booking 36,796,592 3,225,544 4,116 2.6
Home Health Care
Provide Home Health Care Service 446 446 150 5.0
Vaccination
Vaccination Information Review 36,796,592 91,607 16,258 4.2
Electronic Medical Record
Electronic Medical Record Details Review 36,796,592 338,100 35,645 4.1
Medical Report
Medical Report Review 36,796,592 45,467 20,867 4.1
Request a medical Reports 36,796,592 45,467 20,867 4.1
Visit History
Previous Visits History Review 36,796,592 471,281 23,820 4.0
Outpatient Previous Visit History Review 36,796,592 471,281 23,820 4.0
Inpatient Previous Visit History Review 36,796,592 471,281 23,820 4.0
Emergency Previous Visit History Review 36,796,592 471,281 23,820 4.0
Product Service Name Total platform users Total uses of the service Number of participants in the rating Satisfaction Rate
Appointments
Book New Appointment 43,439,110 7,067,136 259,086 3
Reschedule Appointment 43,439,110 7,067,136 259,086 3
Cancel Appointment 43,439,110 7,067,136 1,050 4.6
Test Results
Test Results Review 43,439,110 7,932,402 348,081 4
Laboratory Results Review 43,439,110 3,477,252 348,081 4
Radiology Results and Image Review 43,439,110 1,296,783 164,489 3.9
Special Clinic Results Review 43,439,110 2,201,587 164,489 3.9
Pathology Test Results Review 43,439,110 956,780 104,334 3.8
Prescriptions
Review and Refill Prescriptions 43,439,110 908,507 2,925 3.3
Review Inpatient Prescriptions 43,439,110 908,507 2,925 3.3
Review Outpatient Prescriptions 43,439,110 908,507 2,925 3.3
Review Emergency Prescriptions 43,439,110 908,507 2,925 3.3
Refill Prescriptions 43,439,110 908,507 2,925 3.3
Dental Appointments
Dental Appointments Booking 43,439,110 7,067,136 11,421 2.9
Home Health Care
Provide Home Health Care Service 278 278 288 2
Vaccination
Vaccination Information Review 43,439,110 161,623 52,202 3.8
Electronic Medical Record
Electronic Medical Record Details Review 43,439,110 467,970 102,623 4
Medical Report
Medical Report Review 0 0 0 0
Request a medical Reports 0 0 0 0
Visit History
Previous Visits History Review 43,439,110 535,490 71,359 3.9
Outpatient Previous Visit History Review 43,439,110 535,490 71,359 3.9
Inpatient Previous Visit History Review 43,439,110 535,490 71,359 3.9
Emergency Previous Visit History Review 43,439,110 535,490 71,359 3.9
​

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