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Bed Management Department

The Bed Management Department is built and established on the current work within the organization to address access and flow for all patients across the continuum of health care needs and services. The department sets the framework to underpin further development over the coming years. We aim to continuously enhance the services and optimize transition in care for our valued MNGHA patients across King Abdulaziz Medical City's health care system.


Mission of Bed Management Department

The organizational values guide us at Bed Management Department in delivering the highest and safest healthcare to our patients; our mission is to ensure the most effective and efficient use of inpatient beds and optimized patient flow for all patients to get into the right place at the right time.



Objective of Bed Management Department

Our objective is to create, monitor, and measure patient flow to ensure efficient hospital bed utilization. To establish, implement and monitor effective policies, guidance, and protocol for all hospital admissions, discharges, and transfers. Works with clinical departments to initiate strategies/interventions to improve patient flow and continuously assess hospital beds' demand and capacity ratio.

Bed Management Department Capacity

The Bed Management Department served in population to all National Guard personnel and their eligible dependents and the accepted patients referred from other health care facilities and Emergency Department.



Bed Management Department Scope of Services

The department services operate 24 hours a day, seven days a week, with identified cover for all unit/wards in scope, with dedicated staff for extended hours across 365 days. The primary responsibility of the bed management service are in the areas of Admission Office, Medical Coordination, Discharge Office, Bed Management Command Center, Case Management Program, Advance Case Management Team, Medical Equipment Dispensing Unit, Call Center for Soldiers in Southern Border, and Long Term Care Facilities Services.

Bed Management Department Sections